Self-Storage Facility Insurance
Master property, customer goods liability, and umbrella for self-storage operators with multiple locations and 400+ units.
Self-storage gets sold as the simple asset class: metal buildings, no plumbing, no tenants sleeping there. Then you grow. Now it's eight locations in three states, two of them inside a wind zone, a truck rental counter at half of them, and thousands of units full of property you don't own and can't inspect. Most operators at that size are still insured the way they were at one location, with a package policy per facility and a general liability form that excludes the customer's goods outright. We rebuild it as one program, priced as the account it has become.
Who this is for
Built for accounts like yours
What we structure
Master property & business income
Every location on one schedule under blanket limits, with loss of rents and a wind deductible that applies the way you think it does. New acquisitions get added mid-term without starting over.
Customer goods legal liability
Standard GL excludes property in your care, custody, or control, which describes every unit you rent. This covers it, along with sale and disposal liability for the lien sale that gets challenged.
Truck rental & auto exposure
Hired and non-owned auto, and the gap between what the rental company's dealer agreement covers and what lands on you when a customer wrecks a box truck in your lot.
Umbrella, crime & cyber
Excess limits over GL, auto, and customer goods. Crime for the cash and the managers who handle it. Cyber for the gate system, the autopay cards, and the tenant data behind both.
Tools & guides
Run the numbers yourself
Free tool
Wind & Hail Deductible Calculator
Free, no email required: a percentage deductible applies to each affected location's insured value, so one storm applies several. Size what you actually retain, per location, per storm, and per season — and what a buy-down is worth against it.
Run your scheduleFree tool
Coinsurance Penalty Calculator
Free, no email required: a coinsurance clause cuts every claim, not just a total loss, when the limit trails replacement cost. See the exact payout on your loss, the penalty across loss sizes, and what it takes to cure the gap — plus the margin clause that replaces it on blanket programs.
Run your numbersCommon questions
Does my general liability policy cover my customers' stored property?
Almost never. GL forms exclude property in your care, custody, or control, and an underwriter will argue that a locked unit on your premises qualifies. Customer goods legal liability fills that hole. It responds when you're legally responsible for the damage: a roof leak you knew about, a break-in through a gate that had been broken for a month. Pair it with sale and disposal coverage, because a wrongful lien sale claim is the one most operators eventually see.
We rent trucks at several locations. Doesn't the rental company insure that?
They insure their trucks. Your exposure as the dealer is a different question, and the answer is in a dealer agreement most operators signed without reading the insurance section. Your employee hands over keys to an unfit driver, or moves a truck across the lot and hits a customer. Those claims come to you. We read the agreement, then close the gap with hired and non-owned auto and an umbrella that sits over it.
Can you place our coastal locations?
Usually, and they shouldn't be placed alone. Gulf wind goes to surplus-lines and London capacity, where named-storm deductibles start around 5% of insured value. On a schedule, the inland locations help carry the coastal ones, and the deductible can be negotiated per location instead of across the whole program. One storm shouldn't trigger a deductible on buildings it never touched.
How large of an operator do you work with?
Accounts with roughly $50,000 and up in annual premium. In self-storage that usually means several locations, or one or two large facilities with coastal exposure. If you're a single inland facility under 400 units, a standard package policy is probably the right answer and we'll tell you so.
Free renewal review
Talk to a self-storage specialist
We'll reply within one business day with when to start marketing it and what to have ready. Built for accounts with $50,000+ in annual premium.
- A second set of expert eyes on your program, free.
- Marketed to the carriers that actually want your risk.
- No obligation, fully confidential.
Book 20 minutes or call (205) 999-4884
